Step 1: Assessment
Our assessment services identify the gaps between current performance behaviors and desired performance behaviors, and serve as a foundation tool to move your organization forward. The process ensures that the solutions we design for you meet the unique needs of your business, its stakeholders and your employees.
During this first phase, Monarch Performance Group will review your business strategy, management processes, work flows and support systems. We will define the current performance of each targeted employee work group and identify the steps required to alter performance to align with your business goals.
“Instead of assuming that everyone is starting from the same place, Monarch selects a middle ground as a starting point, and from that point makes sure there’s a core understanding before moving on to the next concept.”
Deliverables include customized:
1) Diagnostic Question Packet consisting of:
- Background
- Environment
- Work Group Interaction
- Leadership
- Processes
- Interpersonal Relations
- Communication
2) Diagnostic Report with Management Plan to include:
- Results of assessment by category
- Strategy for implementation
- Specific recommendations for management techniques required to move the organization forward
The benefits you wil gain include:
- Increases understanding of existing organizational model
- Identifies areas for behavioral improvement
- Defines target organization model required for optimal performance
“The thing that impressed me the most was that the Diagnostic was even done. A lot of training vendors kind of come in and make an assumption that this is what the client needs. You guys didn’t do that.”